Frequently asked questions
The details before the clean.
Answers about tailored quotes, helpful photos, availability and arranging the work.
Good to know
Your questions, answered.
If your question is specific to a home or commercial premises, include it with your quote request.
Do you clean both private properties and commercial buildings?
Yes. OnlyShine offers dedicated services for homes and private properties, as well as offices, retail and hospitality premises, communal areas and managed buildings.
Do you have fixed prices?
No. Every quote is calculated from the property type, requested services, size, condition and access. Photos are helpful where available.
Will someone need to visit before quoting?
Quotes can usually be calculated from your details. Photos are helpful where available, and we will ask for more information if anything is unclear.
Are photographs useful?
Yes. Wide photos of the area and closer images of marks, build-up, damage or access issues can help us understand the job more accurately.
What details should I provide for a private property?
Include the postcode, property type, rooms or areas involved, requested services, condition and access information. Photos are helpful where available.
What details should I provide for a commercial building?
Include the postcode, premises type, approximate size, areas and services required, intended frequency and access requirements. Photos are helpful where available.
Can I request several services together?
Yes. List every service required so the complete scope can be reviewed together. Photos can help where they show the areas involved.
Which areas do you cover?
OnlyShine is based in London. Send the property postcode and availability will be confirmed for the address.
When is the cleaning date arranged?
A suitable date is agreed after the quote has been prepared and accepted.
Tell us about the property
Ready to request a tailored cleaning quote?
Choose private or commercial services and share the property details. Photos are helpful where available, and we’ll review the scope before preparing a quote.